To place a booking with us the lead guest must be at least 16 years of age. The maximum number of staying guests per room is illustrated in the room occupancy details on the website. Where the person making the booking is different to the lead guest taking up the occupation, the person making the booking may be held responsible for cancellation, non-arrival and damages as set out within. Only the lead guest and the named booking party are allowed to use the property and its facilities, any third-party visitors are only allowed access at our express permission. Maximum guests per room is 3 total. There is an extra fee for extra guests.
To secure any booking we require a deposit to be paid in advance.
Deposit payments must be ‘cleared funds’ before a booking can be confirmed. Deposits are only refundable under the conditions set out here within.
Payments can be made online / over the phone using debit / credit card as well as by digital bank transfer, or cash deposit. Any charges raised against us by our banks for handling dishonoured bank transfers or any other payments must be reimbursed by the lead guest within seven (5) days of any request to do so.
We do not accept reservations via phone calls that do not provide a valid email contact.
All guests agree to respect the privacy and peace of all other staying guests, neighbours and the owners at all times. We reserve the right to cancel a booking with immediate effect if guests are not honouring this agreement or causing a disturbance/nuisance to other guests, neighbours or the owners.
Please note that when booking with a non-refundable rate, the full amount (except government tax) is paid at the moment of the reservation. For the non-refundable rate, no cancellation or money refund is available under any circumstances.
Guests are required to show a photo ID and credit card at check-in. You must let the property know when you’ll be arriving in advance.
Guests must check in and check-out by the times stated below;
Guests who need to cancel a booking should contact us as soon as possible. Deposits already paid are only returned under the following conditions;
Non-arrival guests, who are unable to attend or fail to attend for whatever reason forfeit their deposit paid and the full amount of the booking will be due. It is suggested that booking guests take out appropriate holiday/cancellation insurance where required.
In the rare event we need to cancel your booking with us, please be aware that we cannot be held liable for circumstances beyond our control and that our liability to you is limited to the refund of any payment already made.
Where WiFi Internet access is provided, guests agree to use this access to the Internet fairly and appropriately. We may monitor network performance and user usage to maintain a fair and high level of service to all our guests.
The Internet access provided is intended for general use such as access to the World Wide Web, email, messaging, social media, and light video/music/media streaming. It is not intended or ideally suited for heavy media streaming, online gaming, extensive downloads/uploads. Access to illegal activity or use of our network for illegal activity is prohibited and will be reported to local authorities.
We reserve the right to charge the lead guest for any damages caused through the course of a booking by any member of the booking party. This includes breakages, spillages, stains, and damage to furniture or fixtures and fittings. Any accidental damages should be reported as soon as possible to minimise damage and associated costs. Lost keys/fobs/access cards will incur a replacement charge per key/fob/card lost.
Any lost property, if discovered and found, left behind by guests during a stay will be held for 1 month. While we will make our best efforts to reunite lost property with their owners we accept no responsibility in replacing lost items and encourage guests to ensure they have all their belongings before checking out. We may offer to post lost items via recorded delivery at the cost of the property owner, otherwise collection can be arranged.
Smoking of any tobacco products including, but not limited to cigarettes, pipes, e-cigarettes, e-liquids, cigars, snuff or chewing tobacco, is only allowed in designated areas as a sign posted throughout the accommodation grounds and is per the Health Act 2006.
We do not accept pets throughout the accommodation, except for service dogs.
Where on-site parking is provided guests accept that they park their vehicles at their own risk.
Please note that the beach bar’s sunbeds are not included in the price of the room. There is a minimum consumption fee of 30 to 60 euros depending on the row of the sunbeds.
This means you will not have to pay for the set, however, you will have to spend a minimum of 30,40,50, or 60 euros which depends, as mentioned above, on the row of the sunbeds.
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